No.Although we encourage clients to leverage our expertise earlier than later, we are here whenever our clients are ready.
Even if clients engage Silver Sherpa in situations that may be considered”too late”, Silver Sherpa can often guide families to better options and outcomes than struggling on their own. We are experts at identifying alternate or contingent options as well.
Engaging our expertise earlier – before a problem arises – can offer many benefits, including:

⦁ Prevent or minimize crises before they happen
⦁ Enable access to options and solutions for existing issues before they escalate
⦁ Ability to explore a wider scope of available options without pressure (during a crisis, options are rapidly reduced)
⦁ Cost-containment (costs rise rapidly during crises)

Absolutely! As independent experts, we guide our clients through a proprietary and confidential assessment that is designed to identify needs, goals, gaps and considerations across a number life factors. We know how to ask the right questions and connect the right information at the right time to help clients determine a starting point that is meaningful to them.

Although we are certainly able to coordinate the execution of any decisions our clients have already made, one of our greatest strengths is our ability to empower clients as they explore options and make confident, timely decisions in the first place. We excel at helping clients make sense of options, costs, and implications associated with potential decisions – before they make decisions.
Due diligence is important. We are trusted to bring important considerations and potential options to clients’ attention that may not have been explored previously. This supports informed decision-making.
A thoughtful decision-making journey can make the difference between a decision that can stand the test of time versus a decision that may require course correction soon thereafter.

This means that Silver Sherpa is trusted to provide unbiased, balanced, and up-to-date information to clients. In other words, we provide options and advice that support our clients’ best interests. We do not have exclusive arrangements with any third-party vendors or service providers. Silver Sherpa is here to serve our clients with independent objectivity.
Silver Sherpa has been involved in supporting the resolution of litigated disputes and has been recognized and accepted as an independent, objective advisor by both legal counsel and the Superior Court of Justice in Ontario in multiple cases.

Of course! We support our clients’ medical and health priorities every day through coordinating appointments and medical information, navigating any diagnostic or treatment next steps, and even advocating for clients’ diagnostic, treatment, and care needs.
Working with physicians and healthcare teams, we have the experience and agility necessary to navigate between public and private healthcare services. This allows us to support our clients from multiple angles based on their needs and goals.

We thrive on the cultural mosaic that makes up our Silver Sherpa community! It is important to us that each client feel recognized and related to.
We are proud to personalize our service experience to each unique client and family we serve. We are recognized for hand-matching the specific member(s) of our team to each client and family based on the area of expertise and experience.
We invite you to contact us with any questions that you have.

Our fees are customized to each client and situation. Fees are determined by the scope of work involved for each service journey and vary from client to client based on the amount of work requested.
We take pride in designing flexible service journeys tailored to the needs – and budgets – of our clients.
We respect our clients’ trust in our services. In turn, our fees are communicated in full and upfront to our clients before the start of any service agreement with us. No hidden fees!
We invite you to contact us should you wish to explore costs associated with a specific service you are considering.

Our team is dedicated to delivering the level of service we are known for throughout the business week, Monday to Friday; however, we understand that life is full of surprises and our clients may need us outside of typical working hours. We welcome you to contact us should you have questions about our availability and how we support clients.